Trust & Transparency

Privacy Policy

At Credence Strategies, we hold ourselves to the highest standards of data protection. This policy outlines our commitment to your privacy under Indian regulatory frameworks.

1. Introduction

Credence Strategies Private Limited ("Credence Strategies", "we", "us", or "our") is committed to protecting your privacy. This Policy explains how we collect, use, store, share, and protect your personal information when you visit https://thecredenc.com or use our investor platform and services.

This Policy complies with India's Digital Personal Data Protection Act 2023 (DPDPA), the Information Technology Act 2000, the IT (SPDI) Rules 2011, and applicable FEMA and PMLA regulations.

2. Information We Collect

2.1 Information You Provide Directly

  • Full name, date of birth, and nationality
  • Contact details: email address, phone number, and postal address
  • PAN card, Aadhaar, passport, or other government-issued identification
  • Financial information: bank account details, investment preferences, and asset details
  • KYC documentation as required by applicable law
  • Communications you send via email, contact forms, or otherwise

2.2 Information Collected Automatically

  • IP address, browser type, and device information
  • Pages visited, time spent, and navigation patterns on our website
  • Cookies and similar tracking technologies (see Section 6)
  • Login timestamps and platform activity logs

2.3 Information from Third Parties

We may receive information from banks, financial institutions, property registries, credit bureaus, or other service providers as part of our KYC and due diligence processes.

3. How We Use Your Information

We process your personal data for the following purposes:

  • To verify your identity and perform KYC/AML compliance checks
  • To provide, manage, and improve our asset management and investment services
  • To generate and deliver real-time portfolio dashboards and financial reports
  • To process transactions, fees, and rental income distributions
  • To communicate with you about your account, services, and updates
  • To send marketing communications, with your consent where required
  • To comply with legal and regulatory obligations under Indian law
  • To prevent fraud, unauthorized access, and other unlawful activities
  • To improve our website, platform, and overall user experience

    • 5. Data Sharing & Disclosure

    We do not sell, rent, or trade your personal information. We may share your data only with:

    Regulatory authorities: SEBI, RBI, income tax authorities, and law enforcement as required by law
    Service providers: banks, payment processors, cloud hosting providers, and auditors under strict confidentiality obligations
    Professional advisors: lawyers and accountants for legal compliance and business operations
    Business transfers: in connection with a merger or acquisition, subject to confidentiality protections

    6. Cookies & Tracking Technologies

    We use cookies and similar technologies to enhance your platform experience:

    Essential
    Required for platform functionality and security
    Analytics
    Help us understand how visitors use our website
    Preference
    Remember your settings and personalization choices
    You may manage cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality.

    7. Data Retention

    We retain your personal data for as long as necessary to fulfil the purposes in this Policy and as required by applicable law:

    • KYC & Financial RecordsMinimum 5 years (PMLA regulations)
    • Account DataDuration of relationship + 3 years
    • Marketing DataUntil consent withdrawal
    • Website LogsUp to 12 months

    After the applicable retention period, data is securely deleted or anonymized.

    8. Data Security

    We implement appropriate technical and organizational security measures to protect your personal data, including:

    SSL/TLS Encryption
    For all data transmitted to/from our platform
    Access Controls
    Role-based access for authorized personnel only
    Security Audits
    Regular audits and vulnerability assessments
    Physical Security
    Secure data centers with access controls

    In the event of a data breach, we will notify affected users and relevant authorities as required under applicable Indian law.

    9. Your Rights

    Subject to applicable Indian law, you have the following rights:

    Right to Access
    Right to Correction
    Right to Erasure
    Right to Withdraw Consent
    Right to Grievance Redressal
    To exercise any of these rights, please contact us at info@thecredenc.com. We will respond within 30 days.

    10. International Data Transfers

    As a service provider to NRI clients globally, your personal data may be transferred outside India. We ensure all such transfers comply with applicable Indian data protection regulations and that adequate contractual safeguards are in place.

    11. Children's Privacy

    Our Services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such information, please contact us immediately.

    12. Changes to This Policy

    We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated Policy on our website with a new effective date. Continued use of our Services constitutes acceptance of the updated Policy.

    13. Grievance Officer

    In accordance with the Information Technology Act, 2000 and applicable rules, we have appointed a Grievance Officer for data privacy concerns:

    Credence Strategies Private Limited
    https://thecredenc.com info@thecredenc.com
    We will acknowledge your grievance within 48 hours and endeavour to resolve it within 30 days.

    Effective Date: April 21, 2026

    "Built on trust, secured with integrity—Credence Strategies."

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